Samsung Galaxy i7500: First look & unboxing

by Ben Smith on 21st September 2009

I’d been looking forward to seeing the Samsung Galaxy for some time…

Having fallen in-love with Android on my G1, but out of love with its poor build quality and chunky dimensions HTC’s Hero was looking like the only option for a better-made, better-specified device (until LG and Motorola‘s announcements last week) and even that was lacking in the camera and looks departments.

The Galaxy immediately impresses with the beautiful screen and smart - albeit plastic - finish.

Due to be released as far back as July, the Galaxy is finally available from O2 as part of their effort to dominate the smartphone space in the UK. It looks promising too with…

  1. slim dimensions - 115 x 56 x 11.9mm (see the comparison pic with the iPhone below)
  2. a great looking 3.2″ AMOLED screen
  3. an auto-focusing 5MP camera with LED flash
  4. snappy performance from a 528MHz ARM processor
  5. a huge battery (1500mAh - the same as many of Nokia’s top-end handsets)
  6. a 3.5mm headphone jack (are you listening HTC?)
  7. 8GB of internal memory expandable with a micro-SD card

The delay in launching (not officially acknowledged) had been attributed by some to difficulties with ‘software’ that meant it hadn’t passed O2′s testing. That’s resolved now and it’s available free on a £45 per month contract. O2 have it exclusively for the month of September. Elsewhere it’s available in around £430 SIM-free.

Sadly, all of these impressive stats are blown away by two major failings… but marvel at its physical loveliness before we discuss what’s inside and how that’s what counts.

On the back: an attractive glossy finish and the 5MP camera with LED flash. The speaker at the bottom is loud and clear.

On the top: Behind the flap is the micro-USB charging and data socket next to the 3.5mm headphone jack.

Side view: The camera button and a dedicated screen unlock button.

Size comparison: The Galaxy is about the same height and depth as the iPhone 3G, but is slightly narrower.

Depth comparison: The iPhone's bevel makes it look slimmer, but there's little difference.

OK, so it looks great and comes with a nice little slip case. What’s the problem? In a word….

Battery.

But doesn’t it have a great big battery?

Yes it does, but something’s not right…

In testing, even with light use and data turned off for much of the day it managed 9 hours from full to shut-down. With heavier use it died even more quickly. I’d guess this was the problem O2 were struggling with… Some of the applications, including the browser, have a setting to auto-dim the screen when they run and I can see why now after being annoyed at squinting at web-pages through the gloom.

The battery gauge: You'll find yourself looking at this a lot. And shouting... Shouting bad, bad words.

It’s not wasting all that power though… it’s just making the handset unpleasantly warm to hold when using 3G or WiFi data. It’ll be great in the winter.

Oh… and the camera’s rubbish. Take a look at the sample images I snapped.

The camera might be 5MP, but start-up time is glacial, shutter lag is epic and this kind of blurry shot is typical from even well-lit scenes.

Forget ‘capturing the moment’… camera start-up time and shutter lag (and the resulting blurry images) mean it’s static, well lit objects as photo-subjects only… At least you won’t want to waste that precious battery life uploading the results to the web.

Combined with an annoying screen-lock button on the side of the device which needs to be pressed and help for a few seconds (yawn) to unlock the device I really can’t recommend the Galaxy… even if it weren’t priced at this premium level the real-world usefulness of a device that can’t last a full working day is so terrible, the excellent screen and build count for little in the equation. And because it’s not a ‘Google Experience‘ handset you won’t be getting the inevitable firmware upgrades (which surely will be needed to sort this mess out) over the air as with the G1 either.

What a horrendous disappointment - aside from these two flaws it’s really quite good in every other respect.

  • jtsdst

    I’ve been testing it for a couple of weeks, and I can agree on the need for firmware tweaks (a couple are already on the web though via unofficial channels). The screen lock is highly annoying, mostly due to the general feel of lag in the OS. That’s the major issue: lag everywhere. If responsiveness issues were fixed it would be a great device.
    I must say the camera has done a decent job, though, in normal handling conditions (the sample pic looks more like user-induced than anything (last pic the focus is obviously on the front).
    Still, in its current state, it’s nothing more than a stopgap device.
    And the battery life is better than the comparable HTC Magic.

  • http://benjam.in Ben Smith

    The camera probs may well have been partially my fault, but similar snaps with the G1 and N900 both performed much better under the same conditions (and in the same hands)… in the demo pic above, why would it be correct behaviour to focus on a small object at the edge of the frame versus the action in the center?

    Shutter lag is so bad additional hand-shake is inevitable.

    I found the battery on the unit I tested to be *much* worse than the Magic (although I agree, the Magic isn’t great).

  • jtsdst

    Fair enough. Let’s see how Samsung will use the opportunity of the Android 1.6 update to iron things out…

  • http://benjam.in Ben Smith

    Agreed, although I worry the Galaxy’s issues are below the Android level and exist in the device firmware.

  • jtsdst

    Glad we agree then :) My point was I don’t expect samsung to touch the firmware radically before 1.6 is out.

  • http://www.adonisdemon.com Abul

    Was really looking forward to this device, shame it’s so far turned out to be underwhelming! Not sure how Samsung can eat out a whole 1500mAh battery without heavy usage. If we thought Nokia’s devices were bad, this is pretty epic.

    Seems to be similar stories with Sony Ericsson’s Satio also, perhaps Nokia aren’t to blame as much as we like to put on them?

  • http://benjam.in Ben Smith

    I’ve never thought Nokia’s devices were generally bad with battery… there’s been a few howlers, but generally it’s good.

    And although I’ve not had hands-on (Mr Whatley has tho’… remind me to beat him up for a first-look post) I thought the Satio’s problem was the low capacity of the battery it ships with?

  • http://www.adonisdemon.com Abul

    Just pointing out that we bash Nokia for putting out devices with small batteries and here we have a case of SE doing the same thing, and Samsung failing with a huge one! Nokia deserves some credit, and probably some praise from the same bloggers who bashed them for putting out such devices (I put my hand up).

    Since the Original N95 and it’s battery problems, which seem to have been solved with firmware tweaks, Nokia has done a solid job on providing adequate battery life with their handsets on the majority of devices put to market.

  • http://www.adonisdemon.com Abul

    Battery issues and camera aside, how does the handset perform on a daily task handling basis? E-mail, web, UI, Apps etc…? Ben?

  • Anonymous

    Nice first look, shame about your conclusions. In defense however…

    If you look at other forums you’ll see that the battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.

    As for the camera, Android is pretty sucky there, but 1.6 (donut) is meant to bring a lot of improvements there.

    Basically I think this’ll be a great phone in a few weeks. Android is sadly just taking a bit long to mature and be the great OS we all hoped for. That said, people don’t report such problems with the Hero, so it seems Samsung have some bugs to iron out themselves as well.

    A potential Galaxy owner.

  • http://benjam.in Ben Smith

    “battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.” …???

    It’s a push e-mail smartphone! Why on earth would turning its key features off be a reasonable thing to do? Remember - the 18-month old G1 (with a smaller battery) can survive a full day running the same (actually more) software in the background.

    …and as you say the Hero’s camera is nowhere near as bad so whilst 1.6 may bring some improvements, it feels to me like this is Samsung’s problem.

  • jtsdst

    I've been testing it for a couple of weeks, and I can agree on the need for firmware tweaks (a couple are already on the web though via unofficial channels). The screen lock is highly annoying, mostly due to the general feel of lag in the OS. That's the major issue: lag everywhere. If responsiveness issues were fixed it would be a great device.I must say the camera has done a decent job, though, in normal handling conditions (the sample pic looks more like user-induced than anything (last pic the focus is obviously on the front).Still, in its current state, it's nothing more than a stopgap device.And the battery life is better than the comparable HTC Magic.

  • jtsdst

    I've been testing it for a couple of weeks, and I can agree on the need for firmware tweaks (a couple are already on the web though via unofficial channels). The screen lock is highly annoying, mostly due to the general feel of lag in the OS. That's the major issue: lag everywhere. If responsiveness issues were fixed it would be a great device.
    I must say the camera has done a decent job, though, in normal handling conditions (the sample pic looks more like user-induced than anything (last pic the focus is obviously on the front).
    Still, in its current state, it's nothing more than a stopgap device.
    And the battery life is better than the comparable HTC Magic.

  • http://benjam.in Ben Smith

    I didn’t find it as laggy as the commentator above, but there were times it slowed down. To be honest at this price point it is too slow though.

    That aside there’s it’s all stock Android faire… No complaints, but no additional apps or tweaks as with HTC or Moto. My preference is for a hardware QWERTY keyboard as I’m not a fan of Androids, but if you liked it on the Magic it will feel the same on the Galaxy.

  • http://benjam.in Ben Smith

    Can’t argue with any of that. Kudos to Nokia.

  • http://benjam.in Ben Smith

    The camera probs may well have been partially my fault, but similar snaps with the G1 and N900 both performed much better under the same conditions (and in the same hands). Shutter lag is so bad additional hand-shake is inevitable.I found the battery on the unit I tested to be *much* worse than the Magic (although I agree, the Magic isn't great).

  • http://benjam.in Ben Smith

    The camera probs may well have been partially my fault, but similar snaps with the G1 and N900 both performed much better under the same conditions (and in the same hands). Shutter lag is so bad additional hand-shake is inevitable.

    I found the battery on the unit I tested to be *much* worse than the Magic (although I agree, the Magic isn't great).

  • http://mostlythis.com Mac Morrison

    batterys do take a few charge cycles to get full performance. But the issue is android, and its backgrounding, always on lovelyness(tm). It kills batterys, If i medium use my G1 it dies around 3pm. N97 does manage much better, and may only have 5mp but it uses them wisely.

    shame, but lots more android battery drainers on their way to compare :)

  • jamesbody

    I am definately in the market for a new Android device - but battery life is so important that I would not even consider the Galaxy.

    At present I have seen nothing to trump the Hero - yet…..

    Keep posted to find out which Android handset appears in my hand……

  • jtsdst

    Fair enough. Let's see how Samsung will use the opportunity of the Android 1.6 update to iron things out…

  • jtsdst

    Fair enough. Let's see how Samsung will use the opportunity of the Android 1.6 update to iron things out…

  • http://benjam.in Ben Smith

    Agreed, although I worry the Galaxy's issues are below the Android level and exist in the device firmware.

  • http://benjam.in Ben Smith

    Agreed, although I worry the Galaxy's issues are below the Android level and exist in the device firmware.

  • jtsdst

    Glad we agree then :) My point was I don't expect samsung to touch the firmware radically before 1.6 is out.

  • jtsdst

    Glad we agree then :) My point was I don't expect samsung to touch the firmware radically before 1.6 is out.

  • http://www.adonisdemon.com Abul

    Was really looking forward to this device, shame it's so far turned out to be underwhelming! Not sure how Samsung can eat out a whole 1500mAh battery without heavy usage. If we thought Nokia's devices were bad, this is pretty epic.Seems to be similar stories with Sony Ericsson's Satio also, perhaps Nokia aren't to blame as much as we like to put on them?

  • http://www.adonisdemon.com Abul

    Was really looking forward to this device, shame it's so far turned out to be underwhelming! Not sure how Samsung can eat out a whole 1500mAh battery without heavy usage. If we thought Nokia's devices were bad, this is pretty epic.

    Seems to be similar stories with Sony Ericsson's Satio also, perhaps Nokia aren't to blame as much as we like to put on them?

  • http://benjam.in Ben Smith

    I've never thought Nokia's devices were generally bad with battery… there's been a few howlers, but generally it's good.And although I've not had hands-on (Mr Whatley has tho'… remind me to beat him up for a first-look post) I thought the Satio's problem was the low capacity of the battery it ships with?

  • http://benjam.in Ben Smith

    I've never thought Nokia's devices were generally bad with battery… there's been a few howlers, but generally it's good.

    And although I've not had hands-on (Mr Whatley has tho'… remind me to beat him up for a first-look post) I thought the Satio's problem was the low capacity of the battery it ships with?

  • http://www.adonisdemon.com Abul

    Just pointing out that we bash Nokia for putting out devices with small batteries and here we have a case of SE doing the same thing, and Samsung failing with a huge one! Nokia deserves some credit, and probably some praise from the same bloggers who bashed them for putting out such devices (I put my hand up).Since the Original N95 and it's battery problems, which seem to have been solved with firmware tweaks, Nokia has done a solid job on providing adequate battery life with their handsets on the majority of devices put to market.

  • http://www.adonisdemon.com Abul

    Just pointing out that we bash Nokia for putting out devices with small batteries and here we have a case of SE doing the same thing, and Samsung failing with a huge one! Nokia deserves some credit, and probably some praise from the same bloggers who bashed them for putting out such devices (I put my hand up).

    Since the Original N95 and it's battery problems, which seem to have been solved with firmware tweaks, Nokia has done a solid job on providing adequate battery life with their handsets on the majority of devices put to market.

  • http://www.adonisdemon.com Abul

    Battery issues and camera aside, how does the handset perform on a daily task handling basis? E-mail, web, UI, Apps etc…? Ben?

  • http://www.adonisdemon.com Abul

    Battery issues and camera aside, how does the handset perform on a daily task handling basis? E-mail, web, UI, Apps etc…? Ben?

  • harry_k

    Nice first look, shame about your conclusions. In defense however…If you look at other forums you'll see that the battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.As for the camera, Android is pretty sucky there, but 1.6 (donut) is meant to bring a lot of improvements there.Basically I think this'll be a great phone in a few weeks. Android is sadly just taking a bit long to mature and be the great OS we all hoped for. That said, people don't report such problems with the Hero, so it seems Samsung have some bugs to iron out themselves as well.A potential Galaxy owner.

  • harry_k

    Nice first look, shame about your conclusions. In defense however…

    If you look at other forums you'll see that the battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.

    As for the camera, Android is pretty sucky there, but 1.6 (donut) is meant to bring a lot of improvements there.

    Basically I think this'll be a great phone in a few weeks. Android is sadly just taking a bit long to mature and be the great OS we all hoped for. That said, people don't report such problems with the Hero, so it seems Samsung have some bugs to iron out themselves as well.

    A potential Galaxy owner.

  • http://benjam.in Ben Smith

    “battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.” …???It's a push e-mail smartphone! Why on earth would turning its key features off be a reasonable thing to do? Remember - the 18-month old G1 (with a smaller battery) can survive a full day running the same (actually more) software in the background….and as you say the Hero's camera is nowhere near as bad so whilst 1.6 may bring some improvements, it feels to me like this is Samsung's problem.

  • http://benjam.in Ben Smith

    “battery issue is mostly due to auto-sync with Google and having the 3G constantly on. Once you change that it should be much better.” …???

    It's a push e-mail smartphone! Why on earth would turning its key features off be a reasonable thing to do? Remember - the 18-month old G1 (with a smaller battery) can survive a full day running the same (actually more) software in the background.

    …and as you say the Hero's camera is nowhere near as bad so whilst 1.6 may bring some improvements, it feels to me like this is Samsung's problem.

  • http://benjam.in Ben Smith

    I didn't find it as laggy as the commentator above, but there were times it slowed down. To be honest at this price point it is too slow though.That aside there's it's all stock Android faire… No complaints, but no additional apps or tweaks as with HTC or Moto. My preference is for a hardware QWERTY keyboard as I'm not a fan of Androids, but if you liked it on the Magic it will feel the same on the Galaxy.

  • http://benjam.in Ben Smith

    I didn't find it as laggy as the commentator above, but there were times it slowed down. To be honest at this price point it is too slow though.

    That aside there's it's all stock Android faire… No complaints, but no additional apps or tweaks as with HTC or Moto. My preference is for a hardware QWERTY keyboard as I'm not a fan of Androids, but if you liked it on the Magic it will feel the same on the Galaxy.

  • http://benjam.in Ben Smith

    Can't argue with any of that. Kudos to Nokia.

  • http://benjam.in Ben Smith

    Can't argue with any of that. Kudos to Nokia.

  • http://mostlythis.com Mac Morrison

    batterys do take a few charge cycles to get full performance. But the issue is android, and its backgrounding, always on lovelyness(tm). It kills batterys, If i medium use my G1 it dies around 3pm. N97 does manage much better, and may only have 5mp but it uses them wisely. shame, but lots more android battery drainers on their way to compare :)

  • http://mostlythis.com Mac Morrison

    batterys do take a few charge cycles to get full performance. But the issue is android, and its backgrounding, always on lovelyness(tm). It kills batterys, If i medium use my G1 it dies around 3pm. N97 does manage much better, and may only have 5mp but it uses them wisely.

    shame, but lots more android battery drainers on their way to compare :)

  • jamesbody

    I am definately in the market for a new Android device - but battery life is so important that I would not even consider the Galaxy.At present I have seen nothing to trump the Hero - yet…..Keep posted to find out which Android handset appears in my hand……

  • jamesbody

    I am definately in the market for a new Android device - but battery life is so important that I would not even consider the Galaxy.

    At present I have seen nothing to trump the Hero - yet…..

    Keep posted to find out which Android handset appears in my hand……

  • http://twitter.com/DominicTravers dominictravers

    Great write up, thanks Ben.
    I have been using a Hero full time for over a month now, it is lasting all day with 1-2 hours of conference calls, quite a lot of dabr usage, some maps and a couple of hours of music playback. Anecdotally I would say the battery last 75% longer than the G1.
    I have however, been having epic fail with elements of HTC’s sense UI, even with the ROM update. It managed to delete all but 19 of my google contacts in my online gmail yesterday. Thanks to soocial for having a backup of them.
    I am very concerned that in their quest for differentiation the device manufacturers are ruining the core competencies of the Android platform itself.
    My advise for folks wanting to get an Android device… Make sure you get a “Google Experience” handset. This build cannot be compromised by manufacturers bells and whistles or operator meddling. Whether any UK operators will want to sell these remains to be seen.
    Come on Sony Ericsson, show us you can do Android properly…

  • http://twitter.com/DominicTravers dominictravers

    Great write up, thanks Ben.I have been using a Hero full time for over a month now, it is lasting all day with 1-2 hours of conference calls, quite a lot of dabr usage, some maps and a couple of hours of music playback. Anecdotally I would say the battery last 75% longer than the G1. I have however, been having epic fail with elements of HTC's sense UI, even with the ROM update. It managed to delete all but 19 of my google contacts in my online gmail yesterday. Thanks to soocial for having a backup of them.I am very concerned that in their quest for differentiation the device manufacturers are ruining the core competencies of the Android platform itself.My advise for folks wanting to get an Android device… Make sure you get a “Google Experience” handset. This build cannot be compromised by manufacturers bells and whistles or operator meddling. Whether any UK operators will want to sell these remains to be seen.Come on Sony Ericsson, show us you can do Android properly…

  • http://twitter.com/DominicTravers dominictravers

    Great write up, thanks Ben.
    I have been using a Hero full time for over a month now, it is lasting all day with 1-2 hours of conference calls, quite a lot of dabr usage, some maps and a couple of hours of music playback. Anecdotally I would say the battery last 75% longer than the G1.
    I have however, been having epic fail with elements of HTC's sense UI, even with the ROM update. It managed to delete all but 19 of my google contacts in my online gmail yesterday. Thanks to soocial for having a backup of them.
    I am very concerned that in their quest for differentiation the device manufacturers are ruining the core competencies of the Android platform itself.
    My advise for folks wanting to get an Android device… Make sure you get a “Google Experience” handset. This build cannot be compromised by manufacturers bells and whistles or operator meddling. Whether any UK operators will want to sell these remains to be seen.
    Come on Sony Ericsson, show us you can do Android properly…

  • Zameer

    Samsung i7500 is an advanced smartphone with a full 3.2 inch AMOLED touchscreen, a 5 megapixel camera, 7.2Mbps HSDPA and a WiFi connection. This gives users fast access to Google Mobile and Internet services. To know more visit http://www.techarena.in/review/9434-samsung-gal...

  • Zameer

    Samsung i7500 is an advanced smartphone with a full 3.2 inch AMOLED touchscreen, a 5 megapixel camera, 7.2Mbps HSDPA and a WiFi connection. This gives users fast access to Google Mobile and Internet services. To know more visit http://www.techarena.in/review/9434-samsung-gal...

  • http://thereallymobileproject.com/2009/09/moto-cliq-dext-another-android-battery-muncher-an-emerging-theme/ The Really Mobile Project » Blog Archive » Moto CLIQ / DEXT: Another Android battery muncher? (An emerging theme?)

    [...] Galaxy certainly pleases in the looks and screen department, but it’s dire battery-life (possibly improved by a recent firmware release) made it unusable [...]

  • Anonymous

    I am impressed by the new android phone- Samung Galaxy i7500. It has list of nice features. The call quality is really very satisfying. Text messaging is very helpful and users can easily access the internet. The worst point of this cell phone is the poor battery life. Overall, there can be many improvements in this cell phone. For more details refer http://www.techsoft.org/review-of-the-samsung-galaxy-i7500-cell-phone.html

  • Anonymous

    The completely different form other mobile , simple look it has , and looking fine in use this is

  • samsungunlocking

    The completely different form other mobile , simple look it has , and looking fine in use this is

  • samsungunlocking

    The completely different form other mobile , simple look it has , and looking fine in use this is

  • http://thereallymobileproject.com/2009/10/is-it-christmas-samsungs-brought-a-turkey-samsung-galaxy-again/ Is it Christmas? Samsung’s brought a turkey [Samsung Galaxy (again)] | The Really Mobile Project

    [...] few weeks ago I blogged my excitement and then disappointment with the Samsung Galaxy - its classy looks and great screen on the plus side, its dire battery life and glacial [...]

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